Anti-Fraud Policy
At EU Helpers, we are committed to maintaining the highest standards of integrity, transparency, and legal compliance across all services — whether related to education, immigration, or employment. Fraud prevention is one of our core principles. This Anti-Fraud Policy outlines how we protect our clients and respond to misconduct, deception, or malpractice.
1. Payments and Receipts
Payments made to EU Helpers must always follow our official payment process. For every transaction:
- A formal invoice and receipt is provided.
- Payment is acknowledged by our centralized billing system.
- Clients can email support@euhelpers.pl for any questions about billing or receipts.
Please Note: EU Helpers accepts payments only through officially approved bank channels. Any payments made outside these channels — especially to individual staff members — are strictly unauthorised.
2. No Direct Payments to Employees
Clients must never offer or make payments to EU Helpers staff for personal services, document creation, or profile development. If any employee asks for money, report it to management immediately.
EU Helpers cannot be held responsible for:
- Verbal or informal agreements with staff or their associates.
- Additional services offered privately by employees without official authorisation.
- Outcomes resulting from such unofficial arrangements.
3. Third-party Vendors and References
We advise clients not to engage with any vendors or agents recommended by EU Helpers staff without written company approval. The company does not endorse external vendors unless explicitly mentioned in your agreement. We are not liable for payments or losses associated with any unauthorized referrals.
4. False or Misleading Documentation
EU Helpers only processes applications based on truthful and accurate client information. We do not:
- Create or alter documents for any reason.
- Accept or submit forged, misleading, or incorrect paperwork.
Any application submitted with fraudulent documents will be disqualified immediately, and we reserve the right to terminate services without a refund. Clients are solely responsible for ensuring the authenticity of all provided documents.
5. Strict Warning Against Forged Documents and Dubious Advice
We have received reports that in some rare instances, individuals posing as advisors or even staff members may encourage applicants to submit forged documents or engage in unethical arrangements. EU Helpers takes this matter very seriously and strongly advises all applicants to reject such advice.
Engaging in such practices can lead to financial loss, denial of your visa application, and potentially permanent bans from countries like Poland, Portugal, Germany, and other EU nations. These countries maintain a strict zero-tolerance policy toward fraudulent activities in visa and immigration processes. Their authorities are equipped with advanced verification systems and work closely with international and European agencies to detect false documents, including fake education credentials or language certificates.
If fraud is discovered, applicants may face:
- Immediate visa rejection
- A minimum 10-year ban
- Potential legal action under EU criminal laws
Clients are urged to:
- Avoid engaging with anyone who guarantees a visa or job without an official process.
- Never offer bribes or monetary incentives to influence embassy decisions.
- Be cautious of fake visa officers, unofficial websites, or anyone claiming to “speed up” processing for a fee.
Applicants are reminded that the responsibility for providing accurate documentation lies solely with them. EU Helpers does not endorse, support, or tolerate the creation or submission of false information or forged documents under any circumstances.
Additionally, be cautious of individuals who may exploit your situation by pretending to have insider access or offering "guaranteed results" in exchange for money. These are red flags for immigration fraud.
EU Helpers urges every applicant to remain truthful and transparent throughout the process. Our management team is committed to upholding integrity, and we encourage all clients to report any suspicious behavior or unethical suggestions immediately.
6. Email and Identity Verification
To prevent spam and verify user identity:
- EU Helpers may request a one-time password (OTP) sent to your email during form submission.
- This step ensures we avoid spam entries and protect legitimate users from unauthorized use of their information.
- If you prefer, you can complete your registration directly via our official website forms.
7. Job Services Disclaimer
EU Helpers offers value-added services such as:
- Resume Writing
- LinkedIn Optimization
- Resume Marketing
However, we do not function as a placement agency or employer representative. Job guarantees are never provided. Employment decisions rest solely with overseas companies and visa authorities.
8. Transparency and Guarantees
- EU Helpers does not guarantee admission to any university, job placement, or visa approval.
- Such outcomes depend entirely on external authorities like embassies, employers, or institutions.
- Any promise of guaranteed results by any employee should be reported immediately to support@euhelpers.pl
Our firm is legally registered under:
- REGON: 527259419
- NIP: 7011180860
- KRS: 0001077333
All operations are monitored by certified Polish legal advisors to ensure compliance with national and EU regulations.
9. Policy Updates
Our Anti-Fraud Policy is reviewed regularly. Updates may be made based on:
- Legal developments
- Internal audits
- Technology and process changes
The most recent version will always be available on our official website.
10. Reporting Suspicious Activity
If you encounter any suspicious communication, unverified claims, or unauthorized payment requests, contact us immediately:
- Email: support@euhelpers.pl
- Phone: +48665405352
Every concern will be treated seriously and investigated promptly.