+48531636888
+48665405352
  • Login
  • Europe Jobs
  • Contact

EU Helpers

  • Study
  • Work
  • Invest
  • Services
  • Register Company
  • Become Partner
    • University
    • Employer
    • Recruiter
  • Find Job
Book Appointment

What are the Cyprus work visa requirements?

Home
-
Blog
-
What are the Cyprus work visa requirements?
what-are-the-cyprus-work-visa-requirements.jpg
6th May 458 Views

Cyprus Work Visa Requirements: A Complete EU Helpers Guide

Cyprus has rapidly become one of the most attractive work destinations in the European Union for international professionals, IT specialists, finance and shipping experts, hospitality professionals, healthcare workers, business consultants, researchers, digital nomads, and entrepreneurs. As an EU member state with a strong service-based economy, English widely used as a business language, Mediterranean climate, strategic position between Europe, the Middle East, and North Africa, and well-developed sectors in financial services, shipping, tourism, technology, real estate, and professional services, Cyprus offers a unique combination of opportunity and lifestyle. Cities like Nicosia, Limassol, Larnaca, and Paphos host a growing number of multinational companies, technology hubs, fintech operators, shipping groups, and international service centers that consistently recruit foreign talent. For applicants from Asia, Africa, Latin America, the Americas, and Europe, Cyprus offers structured immigration pathways, EU-aligned legal protections, and a clear long-term route toward EU long-term residence and eventually citizenship. However, before any opportunity in Cyprus becomes a real plan, applicants must clearly understand the country's work visa requirements. At EU Helpers, this is one of the most searched and most important topics among candidates considering Cyprus as a serious destination.

This complete EU Helpers guide explains Cyprus's work visa requirements in full detail — who can apply, which permits exist, what documents are needed, how the process works, how long it takes, and what common mistakes to avoid. The Cypriot system is structured around standard work permits, the Business Facilitation Unit framework for international companies, the Highly Skilled Workers scheme, the EU Blue Card, the Digital Nomad Visa, intra-corporate transfers, self-employment and business-based residence, investor pathways, researcher permits, and family-based residence. The Civil Registry and Migration Department, the Ministry of Labour, and other authorities share responsibility for evaluating and issuing the relevant authorizations, with employers playing a central role in standard employment cases. Each pathway has its own logic and conditions, and choosing the right one is one of the most important early decisions an applicant can make. Keep in mind that immigration rules may vary by nationality, embassy, sponsor, employer, permit category, and the latest official requirements, so personalized review is always recommended before launching an application. EU Helpers helps international applicants approach the Cypriot migration system with accurate, up-to-date, and practical guidance tailored to each profile.

Who Needs a Work Visa for Cyprus

The first requirement to understand is whether you actually need a work visa, because this depends on your nationality, length of stay, and the type of activity you plan to carry out in Cyprus.

EU, EEA, and Swiss Nationals

Citizens of EU and EEA member states and Switzerland do not need a work visa to live or work in Cyprus. They can enter, reside, and work under freedom of movement rules, though they must register their residence with the relevant authorities if staying beyond the short-stay limit and complete administrative formalities such as residence registration after a defined period.

Non-EU and Third-Country Nationals

Non-EU nationals almost always need a work-based residence permit and, if subject to visa requirements, a Type D long-stay visa to work legally in Cyprus. Even short-stay visa holders or visa-free travelers cannot start work on those bases. Any genuine employment must be supported by the proper work and residence permit, EU Blue Card, Digital Nomad Visa, or other relevant residence category. EU Helpers regularly guides applicants from both visa-free and visa-required countries through the correct authorization route.

Main Types of Cyprus Work Visas and Permits

Knowing which permit category fits your profile is one of the most important requirements before preparing any document. The category determines documents, thresholds, processing times, and the overall path forward.

Standard Work Permit and Residence Permit

For most non-EU foreign workers, Cyprus issues a work permit and residence permit tied to a specific employer, role, and contract. This is the standard framework for salaried employment and is supported by employer sponsorship and the relevant labor market checks where applicable.

Type D Long-Stay Visa Linked to Employment

The Type D visa is Cyprus's main long-stay entry visa for non-EU nationals. It is typically issued in connection with the underlying work and residence permit, allowing the applicant to enter Cyprus and complete the in-country administrative steps to collect the residence card.

Business Facilitation Unit Framework for International Companies

Cyprus has developed the Business Facilitation Unit to support foreign and international companies establishing or expanding operations in Cyprus. Companies registered under this framework benefit from streamlined procedures for hiring foreign third-country employees, particularly highly skilled and specialized roles, often with attractive timelines and family-friendly provisions.

Highly Skilled Workers Scheme

The Highly Skilled Workers scheme is designed to attract qualified foreign professionals to Cyprus, typically combining salary thresholds, qualification requirements, and employer eligibility within the broader Business Facilitation Unit framework. It supports international companies in hiring senior and specialized foreign talent under streamlined procedures.

EU Blue Card

Cyprus issues the EU Blue Card for highly qualified third-country professionals with recognized higher education or equivalent professional experience and a qualifying job offer that meets the salary threshold. The Blue Card offers benefits such as smoother family reunification, EU mobility after a qualifying period, and a clear path toward long-term residence.

Intra-Corporate Transferee Permit

Cyprus participates in the EU intra-corporate transferee scheme, allowing managers, specialists, and trainees to be transferred from a non-EU branch of a multinational group to its Cypriot entity under specific conditions. This category requires an established employment relationship within the group and a formal assignment.

Digital Nomad Visa

Cyprus's Digital Nomad Visa is one of its most distinctive offerings. It is designed for non-EU nationals who can work remotely from Cyprus for foreign employers or clients. This pathway does not require a Cypriot job offer at all but does require proof of remote work, sufficient income, accommodation in Cyprus, valid health insurance, and other conditions defined by the scheme.

Self-Employment and Business-Based Residence

Foreign nationals who establish a company in Cyprus, run a business, or work as registered self-employed professionals may apply for residence based on their economic activity. This pathway does not rely on an external job offer but expects proper registration, real business substance, and compliance with tax and regulatory rules.

Investor Residence

Cyprus offers residence pathways for foreign nationals who make qualifying investments in the Cypriot economy, including in business activities, real estate under specific conditions, or government-approved instruments. Investor routes are aimed at applicants prepared to commit substantial capital to Cyprus.

Researcher Permit Under Hosting Agreements

Researchers hosted by approved research organizations in Cyprus follow a specific legal route based on hosting agreements rather than commercial job offers. This permit is designed to attract international research talent and supports the country's research and innovation ecosystem.

Family Reunification With Work Rights

Family members of Cypriot citizens, EU citizens exercising free movement rights, or qualifying residence permit holders may receive permits that, depending on the category, can include work rights. The exact scope depends on the sponsor's status and the relationship.

Specific Categories Such as Students After Graduation

Foreign students who graduate from Cypriot higher education institutions may benefit from defined conditions to transition into qualifying employment in Cyprus, after which they can move into the appropriate work-based residence category.

Core Cyprus Work Visa Requirements

While exact rules depend on the permit category and applicant profile, several core requirements apply across most Cyprus work visa pathways.

A Valid Job Offer or Qualifying Ground

For most employment-based routes, a genuine written job offer or employment contract from a registered Cypriot employer is required. For the EU Blue Card, the role must be highly qualified and meet a higher salary threshold. For the Business Facilitation Unit and Highly Skilled Workers scheme, the role and salary must meet the scheme criteria. For intra-corporate transfers, a formal internal assignment is needed. For the Digital Nomad Visa, the qualifying ground is remote work for foreign employers or clients. For self-employment and investor routes, the business or investment becomes the qualifying ground. For researchers, the hosting agreement plays the same role.

Employer Sponsorship and Labor Market Procedures

The Cypriot employer plays a central role in standard employment cases. The employer must be properly registered, authorized to hire foreign workers, and willing to support the entire work and residence permit process, including any required labor market checks. Employers eligible under the Business Facilitation Unit and Highly Skilled Workers scheme benefit from streamlined procedures for qualifying roles and employees.

Minimum Salary Requirements

Salary must meet the legal minimum for your category. Standard work permits require salary levels aligned with Cypriot labor law and applicable sectoral norms. EU Blue Card and Highly Skilled Workers scheme roles require higher salary thresholds tied to highly qualified profiles. Digital Nomad Visa applicants must show stable income above defined thresholds. Insufficient salary or income is a common reason for refusal, which EU Helpers helps applicants avoid by carefully reviewing contracts and income documentation before submission.

Qualifications and Professional Experience

Applicants must usually provide proof of education, professional training, certifications, and relevant work experience matching the role or activity. Regulated professions, such as healthcare, financial services, shipping, and certain technical or legal fields, may require additional recognition or licensing in Cyprus before the work permit can be approved. Educational qualifications often need to be evaluated for equivalence with Cypriot standards.

Clean Criminal Record and Background Checks

A clean criminal record certificate from your country of origin and, in many cases, from countries of significant previous residence is typically required. Security and background checks are part of standard processing for work-based migration in Cyprus, especially in regulated sectors and sensitive roles.

Health Insurance and Medical Requirements

Valid health insurance covering the stay in Cyprus is required at the visa stage, and registered workers are integrated into the Cypriot healthcare system once they begin employment under the applicable rules. Digital Nomad Visa holders must also maintain valid private health insurance throughout their stay. Insurance must meet the minimum coverage expected by Cypriot authorities.

Accommodation in Cyprus

Applicants must usually prove they have a place to live in Cyprus, through a rental contract, employer-provided housing, or other accepted documentation. Accommodation evidence becomes especially important for Digital Nomad Visa applicants, family reunification, and certain other categories where housing standards may be assessed against the size of the family.

Sufficient Financial Means

While salary from the sponsored job typically covers this requirement, applicants must demonstrate they can sustain themselves and any dependents, especially in the early stage after arrival and during the residence registration phase. Digital Nomad Visa applicants must show clear and sustained income, while self-employed and investor applicants must show capital and operational means.

Required Documents for a Cyprus Work Visa

A well-prepared document file is one of the most important factors in a successful application. EU Helpers strongly emphasizes document quality, consistency, and proper formatting from the start.

Standard Document Checklist

Applicants typically need a valid passport with sufficient validity and blank pages, completed application forms, recent biometric photos, a signed employment contract or qualifying equivalent, employer-side declarations and labor market documentation, proof of qualifications and professional experience with educational equivalence where applicable, a criminal record certificate, valid health insurance, proof of accommodation in Cyprus, and evidence of financial means. Translations into Greek or English where appropriate, and apostille or legalization of foreign public documents, are commonly required.

Category-Specific Documents

Business Facilitation Unit and Highly Skilled Workers applicants need documentation supporting employer eligibility, salary, qualifications, and scheme criteria. EU Blue Card applicants must show proof of higher education or recognized professional experience matching the role and a contract meeting the salary threshold. Intra-corporate transferees need group employment proof and assignment letters. Self-employed and investor applicants provide business plans, qualification evidence, capital proof, and where required, sectoral authorizations. Digital Nomad Visa applicants present remote work contracts or business documents, income evidence, accommodation, and insurance. Researchers provide hosting agreements and project documentation. Family reunification applicants provide relationship documents, sponsor status proof, and accommodation suitable for the family.

Step-by-Step Overview of the Cyprus Work Visa Process

Understanding the sequence of steps helps applicants plan realistically and avoid last-minute surprises.

Step 1: Securing a Genuine Job Offer or Qualifying Ground

The process begins with a verifiable job offer, internal assignment, business project, hosting agreement, investment, family relationship, or remote work setup. This foundation determines the permit category and the exact documents required.

Step 2: Employer-Side and Scheme-Specific Procedures

For standard employment, the Cypriot employer prepares supporting documents and complies with the relevant procedures through the Civil Registry and Migration Department or the Business Facilitation Unit, depending on the scheme. Employers under the BFU and Highly Skilled Workers framework benefit from streamlined timelines for qualifying roles.

Step 3: Work and Residence Permit Application

The applicant or employer submits the work and residence permit application package, including the employment contract, qualifications, salary information, and supporting documents. Digital Nomad Visa, EU Blue Card, and other category-specific applications follow their dedicated procedures within the broader framework.

Step 4: Type D Visa and Travel to Cyprus

For visa-required nationals, after the work and residence permit application is approved or processed in principle, applicants typically receive the documentation needed to apply for a Type D long-stay visa at the Cypriot embassy or consulate covering their country of residence. After issuance, they travel to Cyprus within the validity period.

Step 5: Registration, Biometrics, and Residence Card

After arrival, the applicant registers their address, completes biometrics, and ultimately receives the residence card that confirms the legal right to live and work under the approved category. Once the residence card is issued, the legal framework is fully in place for long-term stay and activity.

Fees, Timelines, and Processing Times

Fees and processing times vary depending on the permit category, urgency, and quality of the documentation.

General Expectations

Standard processing can take from several weeks to a few months, depending on the category, the embassy or consulate, and the workload of the authorities. Business Facilitation Unit and Highly Skilled Workers cases generally benefit from streamlined timelines, while EU Blue Card and standard work permit cases follow established procedures. Digital Nomad Visa, self-employment, and investor cases follow their respective timelines and may involve more thorough review of business activity, capital, or income. Incomplete or inconsistent files extend timelines significantly. EU Helpers encourages applicants to plan with a safety margin rather than assume the fastest scenario.

Work, Stay, and Family Rights Under a Cyprus Work Visa

Understanding what your permit actually allows is part of the requirements picture and shapes long-term planning in Cyprus.

Work Rights

A standard work and residence permit ties the holder to a specific employer and role, while the EU Blue Card and Business Facilitation Unit-supported permits often offer more flexibility once the holder has completed an initial period in the same role. Significant changes in employer, role, or business activity generally require additional steps depending on the category and time already spent in Cyprus.

Stay Rights and EU Travel

Cyprus is an EU member state but is not yet a full Schengen Area member. Cyprus residence permit holders should always check the latest official information regarding Schengen access, mobility, and travel rules within the EU and Schengen Area, as these may evolve.

Family Reunification

Qualifying workers can usually apply for family reunification for spouses and dependent children, subject to income, accommodation, and documentation requirements. EU Blue Card holders and applicants under the Business Facilitation Unit framework often enjoy more flexible family reunification provisions compared to standard salaried workers, with quicker access for families to the Cypriot labor market.

Pathway to Long-Term Residency

After several continuous years of legal residence and work in Cyprus, foreign nationals may become eligible for long-term EU resident status, provided they meet integration, income, and legal requirements. Over a longer horizon, naturalization may also become possible under Cypriot nationality rules. This long-term pathway is one of the key reasons many EU Helpers clients view Cyprus as a serious long-term destination.

Common Mistakes and Reasons for Refusal

Even well-qualified candidates can face refusals if the file is poorly prepared. Cypriot authorities are methodical, and inconsistencies rarely go unnoticed.

Frequent Issues EU Helpers Sees

Typical problems include incomplete documents, missing or outdated translations and legalizations, unverified employer sponsorship, salaries that fall below required thresholds, mismatched qualifications relative to the role, weak accommodation proof, and the wrong permit category being selected from the start. Failure to satisfy scheme-specific eligibility — for example under the Business Facilitation Unit, Highly Skilled Workers scheme, or EU Blue Card — can also derail otherwise strong applications. Inconsistencies between the CV, employment contract, diplomas, and supporting documents are another common trigger for refusal, as are weak or unclear business plans for self-employment and investor applications, or insufficient income evidence for Digital Nomad Visa applicants.

Practical Tips for International Applicants

Good preparation often matters as much as strong qualifications. Cyprus rewards applicants who plan carefully and present a clean, credible profile.

Smart Preparation Strategies From EU Helpers

Decide early whether your profile fits standard salaried employment, the Business Facilitation Unit framework, the Highly Skilled Workers scheme, the EU Blue Card, intra-corporate transfer, the Digital Nomad Visa, self-employment, investor residence, researcher pathway, or family-based residence. Choose the right permit category before sending any document, because changing course mid-process is rarely efficient. If you are pursuing employment, focus your job search on Cypriot employers experienced with hiring non-EU professionals, especially in finance, fintech, IT, shipping, hospitality, healthcare, and shortage roles. If you are pursuing the Digital Nomad Visa, organize your remote contracts, income evidence, and accommodation documents professionally from the start. Keep your CV truthful, consistent, and aligned with the role on offer. Collect and legalize key documents early, as embassy appointments, translations, and apostilles can take longer than expected. Remember that nationality, passport, country of residence, embassy, sponsor, employer, and permit category all influence timelines and documentation. Always rely on the latest official guidance rather than outdated forums or generic templates.

Final Guidance

Understanding Cyprus work visa requirements clearly is the foundation of a successful move. The Cypriot system is structured, transparent, and built around the work and residence permit framework, supported by modern schemes such as the Business Facilitation Unit and the Highly Skilled Workers scheme, alongside the EU Blue Card, intra-corporate transfers, the Digital Nomad Visa, self-employment and business-based residence, investor pathways, researcher permits, and family-based residence. From securing the right job offer or qualifying ground to meeting salary, qualification, accommodation, and insurance requirements, every step matters. EU Helpers supports international applicants with eligibility assessment, permit category selection, document preparation, and coordination with employers, sponsors, or business authorities, helping you meet Cyprus's work visa requirements with clarity, confidence, and a realistic plan. If Cyprus is on your radar as a serious work, business, or relocation destination, EU Helpers can help you move forward with accurate, current, and practical guidance tailored to your specific profile.

FAQs

Who needs a work visa to work in Cyprus?

Non-EU, non-EEA, and non-Swiss nationals generally need a work-based residence permit and, where applicable, a Type D long-stay visa to work legally in Cyprus. EU, EEA, and Swiss citizens do not need a work visa but must register their residence if staying long term and complete administrative formalities under freedom of movement rules.

Do I need a job offer before applying for a Cyprus work visa?

In most cases, yes. A written job offer or employment contract from a registered Cypriot employer willing to sponsor your application is required. Limited alternatives exist for the Digital Nomad Visa, self-employment, investor pathways, and certain family-based routes.

What are the main documents required for a Cyprus work visa?

Typical documents include a valid passport, application forms, biometric photos, employment contract or qualifying activity proof, employer or sponsor documentation, proof of qualifications and experience with educational equivalence where applicable, criminal record certificate, valid health insurance, proof of accommodation in Cyprus, and evidence of financial means. Translations and legalizations are often needed.

What is the Business Facilitation Unit in Cyprus?

The Business Facilitation Unit is a Cypriot framework supporting international and foreign companies that establish or expand operations in Cyprus. Companies registered under this framework benefit from streamlined procedures for hiring foreign third-country employees, particularly highly skilled and specialized roles, often with attractive timelines and family-friendly provisions.

What is the Highly Skilled Workers scheme in Cyprus?

The Highly Skilled Workers scheme is designed to attract qualified foreign professionals to Cyprus, typically combining salary thresholds, qualification requirements, and employer eligibility within the broader Business Facilitation Unit framework. It supports international companies in hiring senior and specialized foreign talent under streamlined procedures.

Is there a minimum salary requirement for a Cyprus work visa?

Yes. Salary must meet the legal minimum for your specific category. Standard work permits follow Cypriot labor law and sectoral norms, while the EU Blue Card, Highly Skilled Workers scheme, and Business Facilitation Unit roles require higher salary thresholds tied to highly qualified or senior profiles. Digital Nomad Visa applicants must show stable income above defined thresholds.

Can I apply for an EU Blue Card in Cyprus?

Yes, if you meet the eligibility rules, including a qualifying job offer for a highly qualified role, proof of recognized higher education or equivalent professional experience, and a salary above the required threshold. The EU Blue Card is a strong option for skilled professionals and offers benefits in family reunification and EU mobility.

What is the Cyprus Digital Nomad Visa?

The Cyprus Digital Nomad Visa allows non-EU nationals to live in Cyprus while working remotely for foreign employers or clients. It does not require a Cypriot job offer but does require proof of remote work, sufficient income, accommodation in Cyprus, valid health insurance, and other conditions defined by the scheme.

Can I apply as a self-employed professional or business owner?

Yes. Cyprus offers routes for self-employed professionals and business owners, including paths for entrepreneurs and investors who commit to genuine economic activity in Cyprus. These categories do not require an external employer job offer but require business registration, financial substance, and compliance with sector-specific rules.

Is there an investor residence option in Cyprus?

Yes. Foreign nationals who make qualifying investments in Cyprus, including in business activities, real estate under specific conditions, or government-approved instruments, may pursue investment-based residence pathways. These routes are aimed at applicants prepared to commit substantial capital to Cyprus.

Can my family join me on a Cyprus work visa?

Qualifying workers can usually apply for family reunification for spouses and dependent children, subject to income, accommodation, and documentation requirements. EU Blue Card holders and applicants under the Business Facilitation Unit framework often enjoy more flexible family reunification provisions compared to standard work permits.

How long does a Cyprus work visa take to process?

Processing times vary based on permit category, employer procedures, documentation, and authority workload. Business Facilitation Unit and Highly Skilled Workers cases generally benefit from streamlined timelines, while standard work permit, EU Blue Card, Digital Nomad Visa, self-employment, and investor cases follow their respective procedures. EU Helpers helps applicants prepare complete files to minimize delays.

Can I change employers on a Cyprus work permit?

Changing employers is possible but usually requires additional steps, such as informing the authorities and, in many cases, applying for a new or updated permit. The exact rules depend on your category and how long you have already worked in Cyprus.

What happens if my Cyprus work visa application is refused?

Common refusal reasons include incomplete documents, unverified sponsorship, salary issues, mismatched qualifications, weak accommodation proof, scheme eligibility problems, unclear remote work activity for Digital Nomad Visa applicants, or the wrong permit category. Depending on the case, applicants may challenge the decision or submit a stronger new application. EU Helpers reviews refusal reasons and guides the next steps.

Is Cyprus part of the EU and the Schengen Area?

Cyprus is an EU member state but is not yet a full Schengen Area member. Cyprus residence permit holders should always check the latest official information regarding Schengen access and travel rules within the EU and Schengen Area, as these may evolve.

Do I need to speak Greek to get a Cyprus work visa?

Greek language proficiency is generally not a strict legal requirement for the initial work visa, especially in international companies, finance, fintech, shipping, IT, hospitality, and research where English is widely used. However, learning Greek helps with daily life, integration, and long-term residence and citizenship pathways.

Is health insurance mandatory for a Cyprus work visa?

Yes, valid health insurance is generally required as part of the application, and registered workers are integrated into the Cypriot healthcare system once they begin employment under the applicable rules. Digital Nomad Visa holders must also maintain valid private health insurance throughout their stay.

How can EU Helpers help with Cyprus work visa requirements?

EU Helpers supports international applicants with eligibility assessment, permit category selection, document preparation, employer and sponsor coordination insights, and guidance on the latest official requirements. The goal is to help you meet Cyprus work visa requirements with accurate, practical, and up-to-date information tailored to your specific profile.

Category: work-visas
Tags: #editors-pick #europe #cyprus

Enquire Now

Invalid value

Recent Posts

  • denmark-work-permit-visa-fees.jpg
    13 Jun Denmark Work Permit Visa Fees
  • how-to-get-a-portuguese-work-visa.jpg
    26 May How to Get a Portuguese Work Visa?
  • top-10-in-demand-jobs-in-serbia.jpg
    22 May Top 10 In-Demand Jobs in Serbia
  • how-to-find-english-speaking-jobs-in-paris.jpg
    23 May How to Find English-Speaking Jobs in Paris?
  • why-the-netherlands-is-great-for-international-job-seekers.jpg
    23 May Why the Netherlands is Great for International Job Seekers
  • work-permit-process-in-poland.jpg
    26 May Work Permit Process in Poland

Tags

Cyprus Portugal Czechia Bosnia and Herzegovina Spain Italy Azerbaijan Belgium Liechtenstein Hungary

Our Services

  • Study Abroad
  • Work in Europe
  • Invest in Europe
  • Services
  • Register Company
  • Become a Partner
  • Find a Job
  • Internship

EU Helpers Platform

  • Student Portal
  • Job Portal
  • Partner Dashboard
  • Company Registration
  • Insurance Finder
  • Accommodation Finder
  • Visa Tracker

Resources

  • Blog
  • Europe Jobs
  • Client Reviews
  • Visa Templates
  • Immigration News
  • Global Hiring Guides
  • Frequently Asked Questions

For You & Partners

  • Students
  • Job Seekers
  • Institutions
  • Employers
  • Recruitment Partners
  • Referral Programme
  • Become an Affiliate
EU Helpers
Equator II, al. Jerozolimskie 96,
Warszawa, Poland
KRS: 0001077333
NIP: 7011180860
Get the latest European
opportunities delivered
straight to your inbox.
I confirm that I have read EU Helpers' Privacy Policy and agree with it.
© Copyright 2007–2026. EU Helpers Group sp. z o o. All rights reserved.
About | Disclaimer | Terms | Privacy Policy | Refund Policy | Anti-Fraud Policy